Service and Support

Scheduling Services

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Live Agents 7 days a week.

Qualified in product awareness.

Compliance certified when applicable.

Service Access

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Assigned Inbound Customer Line.

Time Zone specific operating hours.

After hours interface options.


National Coverage

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Primary service markets.

Real time asset updates.

Dispatch optimization.

Enterprise Integrations

API Access

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Partnership with client platforms for automated exchange of information to ensure timely order processing.

Cognitive Software

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Leveraging the available technologies in system learning to improve and support the best decision making.

Direct Logins

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Account User Profiles within the NEI landscape for maximum visibility and assurances of service performance.

Sample Integration Systems

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